Operator Knowledge Base
Everything you need to run smooth shifts.
Clear, step-by-step guidance on operating NOVA Serve, configuring your dining tables, and optimizing kitchen tempo.
QR Code Deployment & Table Setup
How to position QR stands on guest tables, test camera scans across iOS and Android, and verify automatic table number binding.
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Kitchen Expediter & Audio Chimes
Setting up kitchen display tablets, adjusting chime volume for high-decibel kitchen environments, and advancing ticket stages.
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Menu Availability & Price Controls
Toggling 86’d / Sold Out items on the fly, modifying prices, and adding high-resolution food photography.
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Daily P&L Ledger & Expense Logging
Entering raw vendor delivery receipts, calculating true daily gross margins, and generating end-of-month PDF statements.
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Need urgent assistance during active service?
Our active-service hotline and email concierge respond to operating dining rooms with priority handling.
Email Concierge at concierge@novaserve.com